No outdoor shoes or shoes with heels are permitted on the gymnasium mats to preserve the life of the floors and keep it clean for those doing ground training. You are welcome to wear socks or bring clean indoor shoes. No smoking, vaping or other activities that affect other students are permitted. No firearms or live ammunition are permitted in the facility. No dogs are permitted in the facility. Everyone who enters the facility must treat all staff and students with the utmost respect. First Contact: Security Training and Personal Safety collects information necessary to register clients for training programs, such as names and contact…

It is expected that anyone who feels ill or has symptoms stays home and does not enter our facility. First Contact: Security Training and Personal Safety collects information necessary to register clients for training programs, such as names and contact information. All files are stored for 2 years, as per the Solicitor General requirements, and after that, they are destroyed. All students will be required to wear a mask at all times for all classroom and physical training while in the building to comply with municipal and provincial by-laws. All equipment and tables will be sanitized after each class, and students will have the…

Final decisions on all refunds are at the final discretion of First Contact: Security Training and Personal Safety’s administration. Individual In-Class Training and Exams: If a cancellation is requested at least three (3) business days prior to the start of the class, full refunds will be issued for in-class training. If a cancellation is requested less than three (3) business days notice prior to the start of the class, 50% refunds will be issued if no replacement can be found for that spot. Consideration may be given in the event of a medical or family emergency and the individual may be given an opportunity…